1. Manufacturer’s Defect Warranty:

DD Audio will repair or replace any product with defects in materials or workmanship at no cost to you. This warranty is valid for one year from the date of purchase for most products and two years from the date of purchase for US-built subwoofers. The warranty is non-transferable and requires a valid receipt.

Warranty Periods:

• US Built Speakers: 2 years
• All other products: 1 year

2. Repair Service:

DD Audio can also repair most products that are out of warranty or have damage not covered by the manufacturer’s warranty. If your product cannot be repaired, we will offer a discount on a new, equivalent product.

Serviced Product:

All repairs are performed by qualified DD Audio technicians. Woofers and amplifiers repaired under warranty will retain their remaining warranty period. Repaired woofers that were out of warranty will receive a 1-year Manufacturer’s Defect Warranty from the date of return shipping. Repaired amplifiers that were out of warranty are guaranteed to be in 100% working order and will have a 30-day Service Warranty on the repairs. Failures unrelated to the repairs are not covered by the Service Warranty.

EXCLUSIONS
The Manufacturer’s Warranty does not cover:

• Burned/open voice coils or busted suspensions due to overdriving.
• Blown outputs or power supplies in amplifiers due to overdriving or under-voltage.
• Damage caused by accident, theft, improper installation, abuse, improper operation, fire, flood, lightning, or other acts of God.
• Damage caused during shipping or handling.
• Accessories or damage to other components caused by the product.
• Products with defaced, altered, or removed serial numbers.
• Packing materials
• Adjustments or alterations are needed to ensure compatibility with conditions in foreign countries.
• Items subject to fatigue through normal wear and use.
• Product which has been altered or repaired by anyone other than DD Audio, or an authorized DD Audio Service Center.
• Costs to remove or reinstall the product.

For service visit the DD Audio Parts & Service Request page.